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Technical Support: Not able to puchase credits with debit card
Not able to puchase credits with debit card, error: you cant purchase using this card. can you tell why cant I purchase?
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We should be able to assist you in explaining and resolving any billing declines you have. Please contact customerservice@vsmedia.com or call our 24 hour customer service line 1-800-685-9236 and we'd be happy to help resolve this.
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go buy a visa gift card.. more discrete too
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Card not working for credits and there is money in my bank account
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And they are no help to you. They keep blaming bank but I’ve tried numerous credit cards, and 3 different bank cards, plus PayPal and the gift card trade way to add credits. I get the same error to try again later but for more than 24 hours this has been going on. Customer service keeps telling me it’s on my end, but I made a new account and magically everything works on that account. They are the most worthless customer service that is doing their models a disservice by preventing customers from purchasing credits.
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Created by:
sirlickslot69
2/7/23 @ 6:23pm
(EDT) | UTC - 4:00
Location: Southeastern USA
Posts: 636
And they are no help to you. They keep blaming bank but I’ve tried numerous credit cards, and 3 different bank cards, plus PayPal and the gift card trade way to add credits. I get the same error to try again later but for more than 24 hours this has been going on. Customer service keeps telling me it’s on my end, but I made a new account and magically everything works on that account. They are the most worthless customer service that is doing their models a disservice by preventing customers from purchasing credits.
If it works okay on the other account, then more than likely there is an error in the credit/debit registration on the account. I had that issue once, and it turned out my Zip code was entered wrong, and my bank was blockin' the purchase. I fixed the Zip code error and no problem at all now. Your case could be something different, as in expiration date, CVC# or expiration date..
Just my n-n-n-n-n 5 cents worth.
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If it works okay on the other account, then more than likely there is an error in the credit/debit registration on the account. I had that issue once, and it turned out my Zip code was entered wrong, and my bank was blockin' the purchase. I fixed the Zip code error and no problem at all now. Your case could be something different, as in expiration date, CVC# or expiration date..
Just my n-n-n-n-n 5 cents worth.
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Hey I really appreciate any and all help. Thank you for the suggestion.
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Created by:
sirlickslot69
2/7/23 @ 8:33pm
(EDT) | UTC - 4:00
Location: Southeastern USA
Posts: 636
👍👍👍
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Created by:
love2eatpussy6950
2/12/23 @ 10:16pm
(EDT) | UTC - 4:00
Location: chicago
Posts: 749
Did u process an authorization transaction first prior to credits? The one that costs $0.00
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Yeah, i did actually, but it somehow started working again after a few days. I appreciate everybody offering tips and advice.
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Created by:
graybearphx
2/13/23 @ 9:25am
(EDT) | UTC - 4:00
Location: Phoenix, Arizona
Posts: 569
It might simply have been your bank being super-careful and playing "Big Brother." My credit union intentionally denied transactions with my debit card, until I called them and explained it was legit.
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It seems visa are declining ,because the site as not introduced a code of practice to prevent fraud
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